Privacy Policy
Last updated: 14 September 2026
Who we are
This website is operated by [LEGAL ENTITY NAME], trading as House Insulation Canberra ([ABN], [LICENCE]), based in Phillip, ACT, Australia. We respect your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you request a quote through this page we collect the details you enter: your name, phone number, the suburb or postcode of the job, and, if you provide them, your email address and a description of the work. We also record the page you submitted from and, where present, advertising click identifiers and campaign parameters (for example a Google Ads click ID) so we can tell which advertising brought you here.
How we use it
- To contact you about your enquiry and provide a quote.
- To carry out and follow up any work you engage us for.
- To measure which advertising leads to enquiries.
We do not sell your personal information and we do not send marketing you have not asked for.
Where it goes
Your enquiry is delivered by email to our business inbox and handled by our team. It may be stored by the service providers we use to host this website and to receive enquiries, some of which may store data outside Australia.
Cookies and advertising measurement
This page does not currently load any advertising or analytics tags and sets no tracking cookies.
Access, correction and contact
You can ask us to access, correct or delete the personal information we hold about you by emailing [CLIENT EMAIL ADDRESS] or calling 02 5850 8562. If you have a complaint about how we have handled your information, contact us first; if you are not satisfied you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Our Terms & Conditions cover use of this website and the quote request form.